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Orders of $600 or more receive FREE Standard Shipping!
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HOW YOUR ORDERS ARE SHIPPED
UPS (United Parcel Service) or the United States Postal Service (USPS) will deliver your order. We choose the most efficient carrier in your area to ensure the arrival of your order as scheduled. Deliveries cannot be sent to P.O. boxes and APO/FPO addresses.
WARM WEATHER SHIPPING
During warm weather, we take special care to make sure your orders arrive in good condition. Your orders are carefully packed in insulated cartons with iced gel packs to help keep your candy fresh. You don't pay extra for these special packing materials.
SHIPPING METHODS
| STANDARD SHIPPING |
All orders will be received within two business days from any location within the United States. Please contact your Russell Stover business gifts department to discuss any other shipping options. |
SHIPPING FEES
These fees are for shipments within the Continental United States:
Merchandise Total
Per Ship-To Address |
Standard Shipping |
Second Day |
Next Day |
| $400 - $599.99 |
$25 |
N/A |
N/A |
| $600 and over |
FREE |
N/A |
N/A |
*Fee reflects Standard Shipping discount.
**Additional charges may apply for expedited shipping on personalized items depending on the shipping location. A business gifts representative will contact you if this charge applies.
SHIPMENTS TO CANADA AND ALASKA
Standard Shipping is available to Canada and Alaska except during warm weather as outlined above.
Deliveries to remote areas require additional delivery time.
SHIPMENTS TO HAWAII, PUERTO RICO AND THE U.S. VIRGIN ISLANDS
Shipments to these areas require additional time. Please order in advance to receive your order by event date.
ARRIVE-BY DATE
During checkout, you may request an arrive-by date — a date by which you'd like your order to be delivered. Please note that requesting an arrive-by date does not guarantee that your order will arrive on the specific date you request. Circumstances beyond our control make it impossible to positively guarantee delivery dates. But be assured that we will make every effort to fulfill your arrive-by date request.
An arrive-by date may be requested up to 90 days from the date you order.
REFUSALS
Please don’t refuse our shipments. Note any possible handling or heat damage to the UPS delivery representative. We fully guarantee our products. We will settle any damage disputes with our carriers and will gladly replace any damaged product.
QUESTIONS?
Questions? Call 1-800-777-7024. Our Customer Service Team is available to assist you Monday through Friday, 7:00 a.m. to 7:00 p.m. Central Time.
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